Click the questions below for answers to frequently asked questions. If you can't find your answer we're more than happy to assist you, please email firstname.lastname@example.org and we'll get back as soon as possible.
We usually dispatch orders 7 days a week but have reduced this to 5 days a week throughout this period and introduced social distancing within the warehouse. Orders may be subject to short delivery delays during this unprecedented time.
Please allow up to 3 working days (Monday to Friday) for your order to be dispatched. If you select express delivery, your order will still be sent via the express service, but will take a little longer to be dispatched.
Our customer service team are working from home during normal operating times (Monday - Friday, 9am - 5pm).
Any further updates will be listed here. Thank you for your support during this period.
1) Placing an order with us.
2) Trying and reviewing our products.
3) Creating unique content wearing Pursue Fitness.
4) Tagging us (@pursuefitness #pursuefitness) in your content wearing Pursue Fitness so our marketing team can find it.
5) Engage with us on our social media channels.
Our marketing team really do keep an eye out for this. So, keep up the amazing work!
UK Next-Day Deliveries arrive on the next day.
EU Standard Deliveries usually arrive within 5-7 working days.
EU DHL Express Deliveries arrive within 2-6 days.
USA & Canada Standard Deliveries usually arrive within 5-10 working.
USA & Canada DHL Express Deliveries arrive within 2-3 working days.
Rest Of World Standard Deliveries usually arrive within 5-10 working. This can increase for remote areas.
Rest Of World DHL Express Deliveries usually arrive within 2-4 working days. This can increase for remote areas.
During exceptionally busy periods, delivery times may increase.
For more information on delivery times, tracking information or order cut off times please (click here).
Contact us (click here) as soon as possible if you have entered the wrong shipping address on your order and we will do our best to accommodate you, however this cannot be guaranteed if your order is picked and packed or dispatched.