CLICK THE BELOW TABS FOR ALL SHIPPING TIMES

Some couriers are currently experiencing delays. Because of this we must ask for your patience during the shipping stage.

If you select express delivery, your order will still be sent via the express service, but may take a little longer to be dispatched. Due to social distancing in the warehouse, our team are working as hard as they can to get your order dispatched as safely and efficiently as possible.

Orders may be subject to some delivery delays during the ongoing Covid-19 situation. If you have any questions please email our customer care team at support@pursuefitness.co.uk. We will get back to you as soon as possible during working hours (Monday-Friday).

As always, thank you for your support throughout this period.

Standard Delivery within the United Kingdom arrives within 2 - 3 working days.

Standard UK Delivery is free for orders £49 or more.

- Orders placed on a bank holiday will be despatched on the next working day.
Next-Day Delivery within the United Kingdom will arrive in 1 working day.

Next-Day Deliveries take place Monday to Friday.

The order cut-off times for Next-Day Delivery are below:

Monday to Friday: The Next-Day order cut-off time is 10pm. These orders will be delivered the following day within a 2 hour delivery window.

Saturday & Sunday: If you place your order with Next Day delivery on Saturday or Sunday then it will be dispatched on the next working day. We are sending orders 5 days a week Monday to Friday, but please note the delivery of your order could still take place over the weekend in ordered before 10pm Friday night.

- Orders placed on a bank holiday will be despatched on the next working day.
Deliveries to Europe usually arrive within 5 - 7 working days.

Standard International Delivery orders are shipped Monday to Friday, excluding bank holidays and public holidays.

We aim to dispatch all orders on the same day, when the order is placed before 10pm, London GMT.

Standard International Delivery is free for orders £99 or more.
Deliveries to America, Australia, Asia, the Middle East & Africa usually arrive within 5 - 10 working days.

Standard International Delivery orders are shipped Monday to Friday, excluding bank holidays and public holidays.

We aim to dispatch all orders on the same day, when the order is placed before 10pm, London GMT.

Standard International Delivery is free for orders £99 or more.
DHL Express delivery times vary for different zones across the world.

Orders placed by 1pm London GMT Monday to Friday are despatched on the same day, orders placed after this time will be dispatched the following working day.

See below for an accurate delivery time for your region:

- Europe your parcel will arrive in 2 - 6 business days depending on your exact location.

- USA and Canada your parcel will arrive within 2 - 3 business days.

- China, Brazil, Argentina, Parts of Africa your parcel will arrive within 5 business days.

- Russia, Parts of Africa and South Africa your parcel will arrive within 5 business days.

- Parts of Africa, South Africa and Australia your parcel will arrive within 5 business days.

- Rest of World and Remote Areas your parcel will arrive within 6 business days.

Please Note: these delivery times are only applicable for those who selected DHL Express as the delivery method at checkout. DHL tracking numbers will be emailed upon despatch.

DHL Express International Delivery is free for orders £250 or more.
Please check your Order Dispatch email for your tracking number.

For the most up-to-date information on your order, please check your order confirmation email and click the blue 'View your order' button. You can enter your mobile number for order updates when possible.

Please Note: Tracking numbers aren't always provided due to the service type used. If tracking hasn't been provided then you can expect your delivery within the estimated time frames stated.

- UK Standard Orders are sent via Royal Mail or Hermes.

- UK Next-Day Orders are sent with Hermes and we provide a 2 hour delivery window when possible.

- UK Premium DPD Orders are sent via the fastest service DPD offer, usually arriving within 1 working day.

- EU & International Orders are sent via Royal Mail, DHL, DPD or Norsk. This depends on the service you select at checkout.
All of our orders are shipped from our UK based warehouse and dispatch centre. Because of this, any orders to the United Kingdom are domestic, and will not incur any additional customs and import fees.

Any international orders may be subject to customs charges, however different countries have different thresholds (based on the order value) that will be subject to these charges.

For example, to the USA, any orders under the value $800 will not be subject to any import fees, taxes or duty.

However to other countries, including those in the EU, these thresholds and fees might be different.

We are unable to list the varying customs and import fees for all 195 countries.

To find out any customs/import fees you may need to pay upon the delivery of your order - we advise you contact your local customs authorities for more information.

If it was up to us, we would remove customs and import fees from all online orders. However these decisions are well out of our control. These charges are billed from your local customs authorities and are not additional fees charged by us.

If you choose to refuse to pay the customs fee and the parcel is returned back to Pursue Fitness, a shipping and handling fee may be deducted from your refund, as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees.
All delivery times are an estimate and cannot be 100% guaranteed.

Next-Day UK deliveries exclude offshore postcodes, including but not limited to Northern Ireland, Jersey, Isle of Man and Guernsey. It is not possible to deliver orders to these locations Next-Day however the order will still be sent via an express service.

Our warehouse team have a success rate of 99% for on time dispatch and our delivery partners will do their best to get orders to you on time. During exceptionally busy periods it can take a little longer to process and dispatch orders.

Sometimes unforeseen circumstances can cause short delays in the delivery of your order.

If you have any questions please email our customer care team at support@pursuefitness.co.uk. We will get back to you as soon as possible during working hours (Monday-Friday).